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2505797 - Information about logs and trace files for SAP ASE for Business Suite

 Symptom This document explains you which information you should check and collect when SAP ASE for Business Suite has any troubles. Environment SAP Adaptive Server Enterprise (ASE) 15.7 for Business Suite SAP Adaptive Server Enterprise (ASE) 16.0 for Business Suite SAP Enterprise Resource Planning (ERP) 6.0 SAP Customer Relationship Management (CRM) 7.0 SAP Supplier Relationship Management (SRM) 7.0 SAP Supply Chain Management (SCM) 7.0 SAP Solution Manager (SOLMAN) 7.1 SAP Solution Manager (SOLMAN) 7.2 SAP NetWeaver (NW) - All versions  Resolution These are SAP ASE permanent logs, trace files and optional shared memory dump file: File Type File Name Number Optional Location SAP ASE errorlog <SID>.log 1 No Windows: %SYBASE%\%SYBASE_ASE%\install UNIX/Linux: $SYBASE/$SYBASE_ASE/install Backup Server errorlog <SID>_BS.log 1 No Windows: %SYBASE%\%SYBASE_ASE%\install UNIX/Linux: $SYBASE/$SYBASE_ASE/install Job Scheduler errorlog <SID>_JSAGENT.log

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